Privacy Policy

How We Collect Your Information

In general, you can visit our website without having to divulge any personal information. There are times, however, when you may need to provide identification. Your identification may include your User ID, your name, your email address, your organization's name, your postal address, and other information depending on which service you are trying to access from our website. We usually collect this information through the following avenues:

  • Through our registration page.
  • While providing online technical support.
  • As part of online sales and related support services.
  • In the process of registering or upgrading a product.
  • Through communication protocols, email communications and cookies.
  • Personal data collected online may be combined with information you provide to us through other sources such as survey participation, call centers, trade shows, training seminars and conferences.

How We Use Your Information

Modemetric may use your information to:

  • fulfill a support request or an order for software and/or other services made available online.
  • notify you about important developments with regards to Modemetric and/or the products and services you are using. You may opt out of these notifications.
  • make our website more user-friendly.
  • improve our products and services.
  • analyze our web services such as downloads, registrations, demos and e-mail responses at the individual level in order to improve the quality of these offerings.

Our Commitment to Data Security

We have put in place a number of physical, electronic and managerial procedures to safeguard the information we collect online, and to prevent unauthorized access and disclosure, maintain data accuracy and ensure the appropriate use of information. We use encryption technology when collecting or transferring sensitive data such as credit card information. Credit card numbers are only used to process payments and not for any other purposes.

Changes to This Policy

If there are updates to the terms of Modemetric's Privacy Policy, we will post these changes here and update the revision date in this document so that you will always know what information we collect online, how we use it, and what choices you have. Your continued use of Modemetric's website following the posting of the changes to this Privacy Policy means that you accept them.

Your Acceptance of This Policy

By using Modemetric's web site, you signify your assent to this Privacy Policy.

How to Contact Us?

Should you have any comments or questions about this Privacy Policy, you may email us at

You may also contact us via postal mail at the following address:

833.663.8742 (MMETRIC)

Attn: Privacy Department

Revised: December 12, 2015

Call (Toll-Free) for Sales & Support 833.663.8742 (MMETRIC)